Privacy Policy

Last updated: September 22, 2025

This policy explains how Tawasul (“the Company”, “we”, “us”) collects, uses, discloses, and protects your personal data when you use our website, services, and related platforms (collectively referred to as “the Service”). It also explains your rights and choices regarding your personal data and how applicable laws protect you.

By using the Service, you agree to the collection and use of your information in accordance with this policy.

1. Definitions

• Account: A unique account created for you to access the Service or parts of it.
• Company: Refers to Tawasul, accessible at https://www.tawasul.tech.
• Cookies: Small files placed on your device to track activity and store information.
• Device: Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
• Personal Data: Any information related to an identified or identifiable person.
• Service: The website and services provided by Tawasul.
• Service Provider: Any person or entity that processes data on behalf of the Company.
• Usage Data: Information collected automatically, such as IP address, browser type, and activity logs.
• You: The individual using the Service, or the organization on whose behalf it is used.

2. Types of Data We Collect

Personal Data:

• Name and contact information (email, phone number, address)
• Login details
• Payment and transaction data
• Usage data

Usage Data: Includes IP address, browser type, pages visited, and duration of visits.

Cookies and Tracking Technologies: Used to improve performance, analyze usage, store preferences, and enhance security.

3. Use of Your Personal Data

• To provide, operate, and improve the Service
• To manage accounts and user access
• To execute contracts and transactions
• To communicate with you about updates and offers
• To prevent fraudulent activity and comply with laws

4. Data Sharing

• Service Providers: Such as hosting, analytics, and payment services
• Affiliates: For operational or promotional purposes
• Authorities: When legally required
• Other Users: In forums or social networks

We do not sell your personal data or use it for targeted advertising.

5. Data Retention

We retain data for as long as necessary to provide the Service, comply with laws, and resolve disputes.

6. Data Transfer

Your data may be stored outside your country of residence, and we ensure it is protected wherever it is processed.

7. Data Disclosure

• To comply with a legal obligation
• To protect the rights of the Company and users
• To prevent fraud or technical issues
• To support mergers or acquisitions

8. Data Security

We implement strong security measures, but no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our services are not directed to children under 13 years old. We delete any data collected without consent.

10. Your Privacy Rights

• Access, correct, or delete your data
• Object to or restrict processing
• Withdraw consent or request a copy of your data

11. Links to Other Websites

Our Service may contain links to external sites not operated by us. We recommend reviewing their privacy policies.

12. Policy Changes

We may update this policy periodically. Any changes will be posted with the updated modification date.

13. Contact Us

• Phone: ‎+966 92000 1785
• Email: info@tawasul.tech